Whether you're a buyer exploring your next piece or an artist hoping to collaborate, we understand that thoughtful questions come with thoughtful
choices. This section is here to offer clarity-on how we work, what to expect, and how we support both collectors and creators.
If you don’t find what you’re looking for, feel free to Contact Us. We’re always here to help.
It’s often less about rules and more about what stops you in your tracks. When a painting pulls you in — through its energy, palette, or subject — that’s where you start. From there, think about how it will sit in your space. Not just in terms of size and colour, but in mood. Every painting on Artéikon comes with detailed specs, but we also try to offer a sense of how the piece might feel once it’s part of your world.
In certain cities, yes. Through our Try & Buy Art Experience, we bring select works to you, so you can see them with your walls, your light, your furniture. No digital overlay or mockup comes close to the impact of standing in front of a painting and feeling if it fits — or doesn’t. We believe choosing art should never feel rushed or abstract.
Yes — and we take that process seriously. Through our Bespoke Art Creations, we invite you to share anything from colour cues and fabric swatches to moodboards and stories. Whether it’s a quiet piece for a reading corner or a large work for a layered hospitality setting, we work closely with our artists to ensure the final outcome sits naturally within your space and reflects the intention behind it.
Start by visiting our Bespoke Art Creations page. Browse our curated list of artists and choose the one whose style resonates with your vision. Then, send us a note—just a few lines describing what you have in mind & your requirement, along with any sketches, moodboards, or cues. Within 24 hours, we’ll connect to align on the story and direction. From there, the artist begins crafting your piece, while we manage the brief and timelines. Whether it’s a single painting or a cohesive series, we walk the process with you, end to end.
We do our best to keep photographs honest. Most are taken in natural light, with minimal or no editing. That said, colours can shift — a soft beige on a laptop might lean warmer on your phone. These differences are small, but worth noting. What’s consistent is this: nearly every collector who’s unwrapped their painting has said it feels even deeper and more alive in person.
We do, and it's something we're investing in further. There’s a growing body of work suited for commercial, retail, and hospitality interiors — and we’re currently developing a flexible rental model for larger installations. If you’re curating a space that could use original art with meaning, reach out. We’re always open to shaping a solution that’s aligned and enduring.
Yes. Every piece on Artéikon is an original, made by hand, by the artist. Most are signed — either on the front, subtly, or discreetly on the back. A few artists choose not to sign at all, but we include a certificate of authenticity with every work, and we guarantee that each one is a one-of-a-kind creation, not a reproduction.
We’ve tried to keep payments straightforward, no matter where you’re ordering from. You’ll find the usual methods — credit and debit cards, UPI, net banking — as well as support for several international currencies. We also offer interest-free EMI options on select pieces, especially for collectors who prefer to spread the cost without compromising on the work they want to bring home.
Yes. We’ve partnered with a trusted payment gateway that has systems which meet the highest global security standards. Every transaction is encrypted, protected by advanced data protocols, and monitored in real time for any unusual activity. Your card details are never stored—neither by us nor by the payment gateway—unless you’ve explicitly opted to save them. Each payment is securely processed, and if you ever have questions, we’re here with real support, not automated replies.
We ship the artwork rolled, tucked safely into a sturdy protective tube. It’s a method that’s worked well for us — the canvas stays secure through long journeys, and it arrives ready for you to frame or stretch locally. We handle each piece with care, and over time, we’ve refined our packaging to make sure it holds up, no matter the route.
Yes, we do. Right now, we ship to the US, UK, and the Middle East. These routes are reliable and well-tested. If you're in a different country, just write to us — we’ll check what’s possible and try to work something out that feels secure and trackable.
The delivery costs depend on where you are. Once you add the artwork to your cart and enter your delivery address, the shipping charge will appear — no hidden fees, no last-minute changes. We prefer to keep it simple and upfront.
Yes. Once your painting is packed and on its way, we’ll email you with tracking details. You can follow the journey easily. We also keep an eye on it from our end, just to be sure everything is moving along as expected.
That depends on the country. Some places charge customs duties or local taxes, and they’re usually collected by the courier when your order arrives. We ship through experienced partners who help handle the paperwork, but if you’re unsure, it’s worth checking the rules in your country before you place the order.
It really depends on the brief — and how many works are involved. A single piece might take a few weeks. A full series, especially one with layered themes, can take longer. Once we understand what you’re after, we’ll give you a timeline. You won’t have to chase updates — we’ll keep you informed all the way through.
Yes, you can — but the advance payment is non-refundable. That part covers the artist’s time and materials, which usually start getting used right away. If you’re uncertain, reach out before confirming the brief. We’d rather help you pause early than cancel mid-way.
Let us know as soon as you can through our Contact Us page. A few photos and a short note describing what happened is enough for us to get started. While damage is rare, it can happen. And when it does, we take care of it without making the process difficult for you.
We’re based in Thane, India, but we work with clients and artists around the world. If you have a question — about a piece, a commission, or anything else — you can reach us by phone, email, or through the enquiry form on our site. Someone from the team will get back to you directly.
If you’re a professional artist with work that you're proud to share— whether in modern art, abstract art, or contemporary Indian art — we’d be thrilled to hear from you. Just email us a brief note on talk_to_us@arteikon.com along with a few images of your recent work. Once we’ve had a chance to review it, someone from our team will reach out to discuss the next steps.
We’re open to a wide spectrum of styles. We don’t believe in narrowing art to categories or trends. What we look for is originality — a point of view that feels personal and honest. Whether your work is abstract, figurative, traditional, or experimental, what matters most is that it’s yours. We do not accept copied or reproduced work under any circumstance.
Yes. Once your portfolio is approved, your selected artworks will be listed on our website as part of our curated collection. This means your work will be visible to collectors, design professionals, and art buyers exploring original handmade paintings across styles. We’re careful about what we feature — and being listed on Artéikon means your work is placed in a space that values both integrity and presentation. We’ll also ask for a short write-up — a simple portfolio note that shares a little about you and your style — so your work is introduced in your own voice.
If you've chosen to participate in our Bespoke Art Creations offering, you may be considered for custom commissions. When a client, designer, or architect selects your style for a project, we’ll connect with you to share the brief. These are project-based collaborations and are aligned carefully with your artistic approach and availability.
Yes. For artworks listed in our main collection on the Artéikon website, you are free to set your own prices. If you'd like input based on market demand or positioning, we’re happy to support. Commissioned projects follow a separate pricing process, guided by the nature of the brief and the collaboration involved.
The pricing for commissioned projects through our Bespoke Art Creations offerings depends on a few key factors — the size of the artwork, the level of detail, the materials used, the time it will take to complete, and the overall scope of the brief. Once we have this information, we’ll speak with you to understand what you’d need to make the project viable. We then align with the client — often a collector, designer, or architect — and share a price that works for everyone. Nothing is fixed without your agreement, and we make sure the process feels collaborative and fair from the start.
Yes. We’ll reach out with all the necessary guidelines and instructions at the right time, so you’ll always know exactly what’s needed. Our team will handhold you through the process—step by step—to ensure everything is smooth, clear, and well supported.
The goal, of course, is to sell your paintings — we won’t pretend otherwise. But it’s also about more than that. Collaborating with Artéikon means your work is shown in a space that values quality, originality, and long-term connection with collectors. We’re thoughtful about what we curate, so when your art is featured, it sits alongside other carefully selected pieces and does not get lost in a crowded marketplace. If you choose to opt in, you may also be considered for custom projects through our Bespoke Art Creations offering. In such cases, your work could be included in client presentations or aligned collaborations. We always credit the artist and share your story, so your work is seen with context — not just a price tag.